Privacy Policy

1. Introduction

MySwiftAgent ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our operations automation platform and related services.

2. Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, company name, and any other information you choose to provide when contacting us or using our services.

When you use our platform, we may also collect usage data, call logs, system performance metrics, and other operational data necessary to provide and improve our services.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, to communicate with you about your account and our services, to respond to your inquiries and requests, and to comply with legal obligations.

4. Information Sharing

We do not sell your personal information. We may share your information with service providers who assist us in operating our platform, with your consent, or as required by law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or port your data. To exercise these rights, please contact us using the information below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us through our website contact form or by reaching out to your account representative.